Frequently Asked Questions

FAQs

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• How do I purchase ENJO cleaning products?

  Contact ENJO’s Customer Care team on 1800 222 540 or email info@enjo.com.au. We’ll get in touch with your nearest ENJO Consultant and they’ll contact you within 2 working days to discuss your purchase and Demo plans.

• I’ve purchased ENJO cleaning products, how do I use them?

  Browse ENJO’s gallery of green cleaning products for product details or contact the ENJO Consultant who conducted your Demo. If you haven’t got your own ENJO Consultant, email or call Customer Care on 1800 222 540 – they’ll arrange a one-on-one demonstration to show you how to use each of the ENJO cleaning products in your home.

• I’ve been given an ENJO cleaning product as a gift, how do I use it?

  Find your ENJO product online and read the description, or for more detailed information call Customer Care on 1800 222 540 or email info@enjo.com.au.

• I want to buy ENJO cleaning products – do I have to host a Demo?

  No, you can arrange a one-on-one demonstration with an ENJO Consultant or attend someone else’s Demo. For more information, contact Customer Care on 1800 222 540 or email info@enjo.com.au.

• How can I purchase additional products?

  Contact your ENJO Consultant and they will arrange your product order. You can host another Demo if you wish, but you’re not obliged to.

• Can I purchase ENJO cleaning products online or direct from headquarters?

  ENJO products are sold exclusively through our nationwide team of ENJO Consultants. Call Customer Care on 1800 222 540 or email info@enjo.com.au and we’ll get your local ENJO Consultant to contact you within 2 working days.

• Who do I contact if I can’t get in touch with my Consultant?

  ENJO’s Customer Care team will help get you back in touch with your Consultant. Call 1800 222 540 or email info@enjo.com.au.

• How do Demo Host Reward points work?

  ENJO offers generous Demo rewards to the Host of group Demos (a minimum of three people including two guests and one Host). When Demo sales hit a certain amount or if guests elect to hold their own Demos, the Host will earn points to redeem when purchasing certain items, depending on the latest Host specials. For more information contact Customer Care on 1800 222 540 or email info@enjo.com.au.

• How do ENJO’s green cleaning products work?

  Harnessing clever fibre technology, ENJO’s green cleaning products are also the safest cleaning products around, using just water to give you the same cleaning power as chemical-based products. Water acts as a solvent, loosening, dissolving and weakening dirt particles. ENJO fibres then trap and hold the dirt, leaving a smooth, clean, chemical-free finish. See how ENJO’s cleaning cloths work for more details.

• Do ENJO’s green cleaning products come with a warranty or guarantee?

  Yes. If you’re not completely satisfied with your purchase, or in the unlikely event a product does not perform as claimed, you can return your items within 30 days of purchase for an exchange or refund.
  
  What’s more, the ENJO Floorcleaner, window cleaner hardware and flexi hardware all carry a one-year warranty against faults. Cloths and fibres all have a six-month warranty against faults.

• What kind of cleaning products does ENJO offer and how much do they cost?

  ENJO’s range of green cleaning products has all your indoor and outdoor cleaning needs covered. They can also confidently claim to be the safest cleaning products out there. For more details and ENJO prices call Customer Care on 1800 222 540 or email info@enjo.com.au.

• How do I become an ENJO Consultant?

  You’re just a few easy steps away from starting your own ENJO Business and becoming a Consultant. Fill in the online enquiry form and we’ll put you in touch with your local Team Manager, who’ll talk you through all the aspects of establishing your new ENJO business.